How we work with you
We can do as much or as little as you want. That ensures that you are in charge of the budget and the actions. If you lack resource, we can merge ourselves into your organisation to support progress. If you do have resource, we can simply observe and advise where required. But crucially, we’ll pay greatest attention to what’s important to you – and to all of your people – noting that valuable insights often come from the bottom up.
Understanding your business
Firstly, we listen, understanding what you and your team believe is working well and where you would like to improve. We will carry out a gap analysis, comparing your existing system against requirements of the ISO standard you aim for. After evaluating risk and legal compliance, we can suggest mitigation measures needed. We will also establish the scope of the business, focussing on your interested parties’ risks and opportunities.
Creating a plan
From the gap analysis findings, we will work together to identify key action points and choose the people across both our teams who can help deliver on these. We’ll map your existing procedures, implement any process changes, and develop additional documentation if required. We encourage pace – we’ve repeatedly found that teams working towards a visible deadline are motivated and more successful during audit.
Providing the tools you need
We give you all the tools and resource you need to support improvement and change. We will now introduce our software – if you choose to use it. We’ll help with populating the software, training as we go, so that its use becomes second nature to all your people, and part of their normal day.
Comprehensive support
As we work together to build your system, your business will start to move towards certification readiness. We closely support the certification process – we can identify suitable UKAS-accredited certification bodies, request quotes, schedule audit dates and complete pre-audit checks. Perhaps most importantly, we’ll attend your external audits with you. With years of successful audits behind us, our clients find that our presence at this critical moment is helpful and reassuring.